Reference

Open legal terms before joining

Our Legal page gives you the account terms, privacy rules, cookie choices, and India payment record process before you join, without leaving this page.

India law appliesUPI record checksPrivacy request pathCookie choices
l2r2 Open legal terms before joining
CONTACT ROUTES

Contact us about legal matters

Legal contact is easier when the first message contains the exact account and payment context.

Legal email Send your legal question through the contact form or account email.
Account records Ask for account documents when you need them for a legal request, complaint, or…
Payment query For UPI, Paytm, or PhonePe concerns, send the transaction ID, amount, time, and screenshot.
DATA PRACTICE

Manage your data and records

Your legal rights rely on careful handling of account data, not long promises. We keep records for sign-in history, wallet activity, identity checks, cookies, disputes, and support messages…

Data collected

We ask for only the data needed to run your account, verify your identity, meet record duties, and handle disputes.

Cookie choices

Cookie settings help keep sessions active, remember device choices, and measure page errors.

Account checks

Identity and payment checks may be requested before withdrawals or account changes.

Record retention

Legal records are kept only for the period required by law, dispute handling, security checks, and payment reconciliation.

Change requests

You can ask us to correct account details that are inaccurate or outdated.

Contact trail

Legal requests receive a case reference so you can track follow-up messages.

Check your legal questions here

Legal questions often begin before you open an account, especially when payments, eligibility, or privacy are involved. The answers below explain how we treat common requests for India without making broad claims. If your situation depends on your state, bank, or document status, contact us before you join. Keep copies of IDs, transaction references, and messages because they help us check each answer. Use the same email thread if you add files, because scattered replies slow the legal check.

You can open an account only if your location, age status, and local law allow access. We may ask for identity checks and can refuse access where a rule or restriction applies.

We collect account details, contact data, device records, payment references, support messages, and documents you choose to submit. Each item is used for account operation, legal duties, dispute handling, or security checks.

Payment records are matched against the account name, transaction ID, time, and wallet response. We use them to resolve missing deposits, withdrawal checks, chargebacks, and legal requests about your wallet activity.

Yes. Send the corrected detail, the current account value, and proof where needed. We will update records when the change is lawful and keep a record explaining what changed and when.

We keep records for as long as required for law, disputes, security checks, and payment reconciliation. When a record is no longer needed, we delete, anonymise, or separate it where allowed.

Cookies support sign-in, device recognition, security checks, and page performance. The Legal page explains why these records exist, how choices may be changed, and when cookies connect to account safety.

Use the account contact form or email us from your account address. Share your mobile number, case reference if you have one, and the legal issue you want us to answer.